Terms and conditions

 Spicesotic plants is a small family business providing high quality tropical plants and orchids online. Our aim is to make all of our customers happy and satisfied.
Contact details : Spicesotic plants VAT 268681555
                             9 New park 
                             Castle Hedingham 
                              CO9 3HH
                              spicesoticplants@hotmail.com 
                              07875035181 
Orders can be made on our website at www.spicetositcplants.co.uk or over the phone 07875035181
Buying online :Go on our ONLINE PLANT STORE  page , select items and add to the basket when ready go to check out and pay
Order confirmation is sent out when payment received and a notification of posting too
Payment currently is through Paypal which allows to use any other card too
We also accept orders on the phone paid by card or by post (must be cheque , not cash)
Delivery : Orders are sent out within 4-5 working days with 48 hours parcel service (Please note there is no despatch between Friday -Sunday to avoid any weekend delays)
All of our plants are carefully packaged with plenty of packing material , and with the best of care. 
Orders get photographed before leaving the premises.
Although we try our best to protect the plants,  sometimes things could go wrong (bad handling, weather etc)
Please note we will only accept any claims that made within 48 hours after arrival .
Due to the nature of our goods, return is not accepted.
Guarantee : Our plants are high quality and  well looked after. Once the plants arrived in the condition they were sold , we do not take responsibility for any care issue occur after 2 days. For  unsuitable care, neglect, any changes to the plant's condition/ media  we cannot take responsibility for.
For any care information or problems please get in touch and we will be happy to help